Frequently Asked Questions

Everything you need to know about your Ruff Greens experience.

How long will it take to receive my order?

Standard shipping typically takes 3 to 7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our return portal to initiate a refund or exchange.

How do I find the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How should I care for my Ruff Greens apparel?

To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.